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Beehive Meals

Welcome to Beehive Meals' Help Desk – your one-stop destination for personalized assistance with all your meal prep needs! Our dedicated support team is here to guide you through every step of your Beehive Meals journey, from placing your first order to optimizing your meal plans. Whether you have questions about ingredients, dietary restrictions, or cooking techniques, we're here to ensure your Beehive Meals experience is nothing short of exceptional. Let us help you create delicious, wholesome meals with ease and confidence. Reach out today and let's cook up something amazing together!

Beehive Meals Help Desk

What is a freezer meal?

Choosing the perfect size?

How much do they cost?

How many meals come in an order?

Do your freezer meals include sides?

Can you remove an ingredient from my meals?

Getting Started

What should I do if my meals arrive partially thawed?

Orders

What should I expect on delivery day?

When will I receive my order?

What do I do with the delivery bags?

Do you ship?

How are meals delivered and what happens if I am not home?

Shipping

When am I getting my subscription?

Can I skip a month?

Can I cancel my subscription?

I’m not going to be available for my delivery day. Can I reschedule my delivery this month?

I need to update my meal size or menu. How can I change that?

How can I update my subscription to a different meal plan?

How do I apply a discount code if I don’t see a place to enter it at checkout?

Can I pause my subscription and for how long?

Subscriptions

How do I apply a discount code to my subscription order?

How do I apply a discount code to my one-time order?

Loyalty Points

How are Beehive Meals cooked?

How do I know when a meal is done?

Can I use a pressure cooker or an InstantPot?

Why is my Italian sausage pink?

Why is my chicken rubbery?

There is too much fat/oil in my meal. What should I do?

Why is the sauce runny?

Where can I find recipes/meal suggestions?

Cooking Tips

Do you offer dairy-free meals?

Do you share recipes?

Do you guys take EBT?

I have a gift card. How do I apply it to my order?

When will you have next month’s menu?

What are the prices?

What is the best way to remove the meals from the vacuum sealed bag when the meal is still frozen?

What size of Slow Cooker (Crockpot) do I need?

Do you have a vegetarian option?

Is the bacon in my meal precooked?

Are your meals ready to eat?

Do you have a list of the ingredients for your meals?

How do I update my payment information for my account?

FAQs

Do you have a question about your shipment? How are they packed? You can find the answers here.

Have questions on how our subscriptions work? Here we answer all your question! If you have a question about your individual subscription you can always reach out to our customer service team.

Did you know you are automatically enrolled into our Loyalty Points Program when you create an account at Beehive Meals. Redeeming your points has never been easier. Here are some simple steps to help you redeem your points.

Have questions about cooking your meals? Is your chicken turning rubbery? Are you wondering why the oils are separated from the juices? Check out our blogs for some tips and tricks.

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