FAQs
Getting Started
Freezer meals are a popular meal prep technique where you batch prep a lot of meals all at once, then store them in the freezer for future use. Our service is designed to take the busy work out of meal prep by doing all the planning, shopping, and prep work then ship the meals directly to your home.
Learn more about freezer meals here:
What is a freezer meal, anyway?
Beehive Meals offers three separate sizes; smaller portions (3-4 servings), regular portions (5-6 servings), and bigger potions (7-8 servings). Each full set of the slow cooker meals comes with 10 different freezer meals. Our Flat Top Menu comes with 8 meals.
In most cases, you can choose your meal size by matching the number of members in your family to the suggested servings sizes of each meal. From there, having an understanding of your family’s eating habits will help you adjust for the right size.
Though all of our meals are measured to USDA serving standards, you may find that your family may eat more or less than the average recommended serving size. For instance, teenage boys tend to consistently eat more than the average recommended serving size while small children will eat less. By offering three different sizes, it allows you to adjust as needed.
Beehive Meals can be purchased as a monthly subscription or as a one-time order. Benefits of subscription include a 10% discount off of one-time order pricing.
Subscription Pricing (10% Discount)
Smaller Portions - $179.10 ($4.48/serving)
Regular Portions - $215.10 ($3.58/serving)
Bigger Portions - $260.10 ($3.25/serving)
One-time Order Pricing
Smaller Portions - $199 ($4.73/serving)
Regular Portions - $239 ($3.82/serving)
Bigger Portions - $289 ($3.49/serving)
Our full slow cooker sets come with the 10 pre-selected meals. They are freezer crockpot meals that are delivered all at once. Our meals consist of the base of the meal or the protein, along with the sauce or spice. When ready, you’d then cook it in a slow cooker and add a side or two to complete the meal.
Our freezer meals are designed as the base of your meal and primarily consist of the protein and sauce. Depending on the freezer meal, it can be completed in a variety of different ways, including serving over rice or pasta, as tacos or nachos, or as salads and sandwiches.
Our freezer meals do not come with sides. This is for two reasons;
1) we don’t know how our customers will serve the meal, as each meal can be served in a number of different ways
2) our freezer meals can last upwards of 12 months when stored correctly, meaning that any sides may expire before you cook the meal.
Due to the high volume of orders, Beehive Meals is unable to remove ingredients from meals upon request.
Flat Top Meals
Our Flat Top Meals are designed for quick, hands-on cooking on a:
Griddle
Skillet
Flat Top Grill
Cast Iron
Grill Plate
Stovetop Pan
These are ready fast and give you a more interactive, made-from-scratch cooking experience.
Our regular menu is designed to be cooked in a slow cooker over hours, whereas these you thaw & cook within 15-20 minutes.
Have an oil of your choice for the meals so they do not stick to your flat top or skillet.
Any sides or additional food will vary depending on the meal. These meals provide the base to your dinner, and (like our slow cooker meals) you’ll have the autonomy to serve the meal to your liking.
We have three different sizes to pick from.
Small Family (3-4 servings)
$199
Medium Family (5-6 servings)
$239
Large Family (7-8 servings)
$289
Each meal can be cooked on a Griddle, Flat Top Grill, Cast Iron, Grill Plate, Skillet, or Stovetop Pan
You’ll simply thaw, cook according to the included instructions, and enjoy.
Individual cooking instructions will be available on the label or more in depth on our website. Just go to “Our Meals,” search for your meal, and scroll past the nutrition facts and photos for specific instructions.
Yes! A regular skillet works great, so you can still enjoy these meals even without a flat top grill. They can also be cooked on a griddle.
Yes, meals should be thawed before cooking for best results and even cooking.
Several meals are dairy-free. Look for meals labeled GF/DF on the menu. We do not have an exclusive dairy-free menu.
Most meals come fully prepped, so no chopping is required, aside from a select few items that need to be cooked before being cut.
Both! Meals are fresh-prepped and then frozen to lock in flavor and make them easy to store until you’re ready to cook. You will need to thaw your meal before cooking it for the best results.
Meals can last for 6 months in your freezer. Thaw and cook them as you need them!
This depends on the size you choose (Small, Medium, Large Family). They range from 3-4 servings to 7-8 servings.
Our portion sizes are based on FDA regulation portion sizes. This will vary slightly from meal to meal, but you can see all of our nutrition labels on our website.
In most cases, you can choose your meal size by matching the number of members in your family to the suggested serving sizes of each meal. From there, having an understanding of your family’s eating habits will help you adjust for the right size.
Though all of our meals are measured to USDA serving standards, you may find that your family may eat more or less than the average recommended serving size. For instance, teenage boys tend to consistently eat more than the average recommended serving size, while small children will eat less. By offering three different sizes, it allows you to adjust as needed.
Yes, these meals are made for families to enjoy. The spice level is low to zero, and they are all familiar recipes you’d expect to serve at home.
Each box includes 8 meals.
As of right now, we do not allow customization. If you order a box, you will receive the 8 pre-selected meals in the menu for that month.
Orders
Some thawing can occur during transit. Thawing is common at the edges or with other ingredients, but the protein should arrive frozen or at refrigerator temperature. Always handle dry ice carefully if it's still present in the package. However, it will likely sublimate by the time it arrives at your home. If unsure about meal safety, feel free to contact us for assistance.
Shipping
Orders are processed within 1-3 business days after purchase and will be in transit 1-2 days. Once shipped, you will be notified and will be provided a tracking number.
*Please note that holidays can affect these dates. If you have any questions about your order, reach out to our customer service team.
The insulated delivery bags are yours to keep and use as you’d like. The bags can be extremely useful in your everyday use, so much so we create a blog post to share some of our favorite ideas:
Creative Ways to Repurpose Your Beehive Meals Bags
We now have a Packaging Material Return Program. Click on the link below for more information.
Beehive Meals Packaging Material Return Policy
We ship to all 50 states! Whether you live in a major city, a small town, or somewhere in Alaska or Hawaii, we work to get Beehive Meals delivered right to your doorstep.
There are a small number of rural ZIP codes where we’re unable to offer 2-day delivery. Because our meals are perishable, we want to make sure they arrive cold and in the best possible condition. If your ZIP code isn’t currently eligible for delivery, it’s because there isn’t a 2-day shipping option that meets our quality and food-safety standards.
We’re always looking for ways to expand our delivery coverage while making sure every order arrives safely and at the quality you expect.
We use a combination of dry ice, gel ice packs, and insulated packaging to keep your meals cold during transit. Your meals are packed inside an insulated cooler bag, with additional insulation surrounding the bag to help maintain the temperature throughout shipping.
We’ve extensively tested our packaging to ensure meals remain safe in the shipping container for up to 4 days. Depending on the length of your shipment, the dry ice may be partially or completely melted when your box arrives. This is normal, as long as your meals arrive refrigerator cold, below 40 degrees Fahrenheit, they are safe to store in the freezer!
Your order can safely remain on your porch for a few hours after delivery. However, we recommend bringing your meals inside and placing them in the freezer as soon as possible on the day they’re delivered.
Because delivery times are determined by the shipping carrier, we’re unable to guarantee what time of day your package will arrive. Our insulated packaging, dry ice, and ice packs are designed to help keep your meals cold during transit and for a period of time after delivery.
Subscriptions
Subscription orders will be shipped directly via UPS, FedEx and OnTrac.
To see what your next billing date is, please log into your account at beehivemeals.com.
Once billed, your order will be processed and shipped within 1-3 business days ( Monday through Friday) and will be in transit 1-2 days. You will receive a confirmation email once your order has been shipped.
To skip a month, simply log into your customer account at beehivemeals.com, select ‘Manage Subscriptions’, and select ‘Skip a Month’ before your next bill date. Your next subscription order will then be pushed to the following month.
If additional help is needed, please contact our Customer Service team via email, chat, or phone to help skip your order.
For any adjustments to billed orders, please contact our Customer Service team via phone, email, or chat ASAP.
Please note that skipping after your payment has gone through will skip the next order, not the order that was most recently processed. Once an order has been shipped, it can not be canceled.
To cancel your subscription, simply log into your customer account at beehivemeals.com, select ‘Manage Subscriptions’, select ‘Manage’ again. From the drop down menu select "Cancel" before your next bill date.
If additional help is needed with an open order that has already been billed, please contact our Customer Service team via email, chat, or phone to help cancel** the order.
**Open orders do not get canceled automatically if you cancel after you have billed for the current monthly menu! We can not guarantee we can cancel an order once it is fulfilled.
Yes, we can reschedule your bill date to a different day pending on when the request is made.
Simply log into your customer account at beehivemeals.com, select ‘Manage Subscriptions’, select ‘Manage’ again. From the drop menu select "Reschedule" before your next bill date. From there, you can delay or choose a specific date.
Please contact our Customer Service team via email, chat, or phone to adjust your scheduled bill date if you need further assistance.
To update your subscription to a different meal plan, such as switching to the Classic Menu instead of Protein+ ones, login to your customer portal and edit the product you currently receive. Simply navigate to the Manage Subscription link. From there, select the Manage link on the subscription you want to update. You will then be directed to the page where you can select the new menu or size for your subscription.
Please reach out to our Customer Service team via chat, phone or email if you need further assistance updating your subscription.
Loyalty Points
Loyalty Members are able to earn points and exclusive rewards. To redeem, log into your customer account at beehivemeals.com, scroll down to the bottom of the page and select Loyalty Program section, and select the award you wish to redeem. 
Once you have selected your reward, you will be given a unique discount code that can be used at checkout.
Current rewards include:
$10 OFF - 500 Points
$25 OFF - 1000 Points
$50 OFF - 1500 Points
Here are some simple steps to help you redeem your points to apply them to your subscription.
1. Simply log in to your customer portal through beehivemeals.com.
2. Scroll down the page and select the Loyalty Program page from the footer.
3. Available points to redeem will be highlighted in blue. (You can select multiple, but only one can be used at checkout.)
4. Copy the discount code and apply it to your subscription product through the manage subscription link.
5. Select “Manage Subscription."
6. Select the product you want to apply it to.
7. Paste code on “Enter promo code” section.
Did you click on a discount code and don’t see your point anymore? Or forgot to copy the code? No need to panic! You can view your codes in your Reward History section in the Loyalty Program page. You will know if your code still needs to be used if the copy and paste icon is next to the code.
Please note that redeeming points does not automatically apply to your subscription billing. They must be added to the product before you are scheduled to bill.
Please contact our Customer Service team via email, chat, or phone if you need any additional support redeeming your points.
Here are some simple steps to help you redeem your points to use on your one-time order.
1. Simply log in to your customer portal through beehivemeals.com.
2. Scroll down to the bottom of the page and select the Loyalty Program page from the footer.
3. Available points to redeem will be highlighted in blue. (You can select multiple, but only one can be used at checkout.)
4. Copy the discount code you receive and apply it at checkout for your one-time orders.
Please contact our Customer Service team via email, chat, or phone if you need any additional support redeeming your points.
Cooking Tips
The cooking method depends on which Beehive Meals menu or box you ordered. Each meal comes with specific cooking instructions to help you get the best results.
Slow Cooker Meals: Our Slow Cooker Meals are designed to be cooked in a slow cooker (i.e. Crockpot). They can typically be cooked from frozen or thawed, depending on your preference. Follow the specific cooking instructions on the package for each meal for the recommended cook time and temperature.
Flat Top Meals: Our Flat Top Meals are cooked on a flat top grill, griddle, or skillet. These meals should be thawed for 24–48 hours before cooking and typically take 15–20 minutes to prepare.
Holiday Boxes: Our Holiday Boxes are designed specifically for each holiday and come with their own cooking instructions. Because each box and meal is different, follow the instructions included with your specific box for the best results.
Helpful Cooking Tips Articles:
Adjusting to the Perfect
5 Tips to help Get to Know your Slow Cooker
How to avoid tough, rubbery, or even chewy chicken in your slow cooker
Cooking times can vary by meal, so always follow the specific cooking instructions for the meal you’re preparing. We recommend using a meat thermometer and using USDA approved internal temperatures for each meat.
Chicken: 165°F
Beef: 145°F for whole cuts; 160°F for ground beef
Pork: 145°F for whole cuts; 160°F for ground pork
Though Beehive Meals are primarily designed to be cooked within a slow cooker (Crockpot), many of our meals can be cooked in a Pressure Cooker (InstantPot).
Some meals may work well in an Instant Pot or pressure cooker, particularly meals without dairy or a large amount of sauce or liquid. However, dairy-based meals are not recommended for pressure cooking, as the high heat can cause the dairy to curdle.
If you choose to use an Instant Pot or pressure cooker, be sure to check the specific meal ingredients and use your best judgment. For the best results, we recommend following the cooking method provided for each meal. Below if a blog for recommended cooking times if you do want to use your pressure cooker for some of your meals.
It’s normal for Italian sausage to remain slightly pink after cooking. The color can be affected by the seasoning and curing process and does not necessarily mean the sausage is undercooked.
The best way to determine if it’s safe to eat is to use a meat thermometer. Italian sausage should reach an internal temperature of 160°F. Once it reaches the recommended temperature, it is safe to eat even if it remains pink in the center.
Tough, rubbery, or even chewy chicken is often a sign of chicken being overcooked. To avoid this, we suggested following tips in this blog post:
It is common for fats (natural oil, cream, butter, etc.) to separate during the slow cooking process. These ingredients can easily be mixed back into the meal as it cools.
Slow cooker meals can be a little more runny than you may be use to. To help, we have written a blog post with tips and tricks on how to thicken runny sauces.
How to Thicken Runny Sauces and Soups
Follow this link to our Our Meals Page. Select a meal you want to view for additional serving suggestions.
Once your meat is fully cooked and tender, there are a few easy ways to shred it:
Two forks: Place the meat in the cooking juices and pull it apart with two forks.
Meat shredders: Use meat shredding claws or a similar tool for a quicker option. At Beehive Meals, we particularly like this tool.
Stand mixer: For larger portions, place the cooked meat in a stand mixer with the paddle attachment and mix on low until shredded.
For the best results, shred the meat while it’s still warm and tender, and mix it back into the sauce or cooking juices before serving.
FAQs
While Beehive Meals offers various dairy-free meals each month on their menus, we do not have a full dairy-free menu.
Beehive Meals does not share any recipes as they are considered intellectual property of the company.
Beehive Meals does not accept EBT or SNAP payments.
Gift cards are applied during the checkout process under the field box title ‘discount code or gift card’. Simply enter your gift card number and hit ‘Apply’ to use your gift card.
Please contact our Customer Service team via email, chat, or phone if you need any additional support redeeming your gift card on your subscription.
We release the next month’s menu at the end of each month.
Beehive Meals can be purchased as a monthly subscription or as a one-time order. Benefits of subscription include a 10% discount off of one-time order pricing.
Subscription Pricing (10% Discount)
Smaller Portions - $179.10 ($4.48/serving)
Regular Portions - $215.10 ($3.58/serving)
Bigger Portions - $260.10 ($3.25/serving)
One-time Order Pricing
Smaller Portions - $199 ($4.97/serving)
Regular Portions - $239 ($3.98/serving)
Bigger Portions - $289 ($3.61/serving)
Try running the packaging under cool water for a few minutes until the ingredients start to break up. If you have a round crockpot or pressure cooker it will allow for the ingredients to fit smoothly.
The size of your crockpot can affect the outcome of your meal. If your crockpot is smaller than what we recommend, you may need to cook your meal a little longer. If it’s larger than what we recommend you may need to shorten the cooking time. You will need to keep a close eye on the chicken as it cooks. Here are the Crockpot sizes we recommend for each meal size to help cook your meals just right:
Smaller Portion (SP) - 3-Quart
Regular Portion (RP) - 4-Quart
Bigger Portion (BP) - 6-Quart
Take a look at our blog for additional tips and tricks to help you cook your meals.
Adjusting to the Perfect Cooking Time
Beehive Meals does not offer a vegetarian menu.
The bacon used in our meals is precooked.
Beehive Meals uses all raw ingredients and the meals are designed to be cooked in your slow cooker or Instant Pot. Simply follow the instructions provided on each label.
We list all our meals on our “Our Meals” page where you can also view the different servings suggestions. Click on this link to view our Our Meals page.
To update your payment information, log in to your customer portal through beehivemeals.com.
1. Select "Manage Subscription."
2. Click on "Edit Payment method."
3. Select "(+) Add payment method" or "Update payment method" from the options.
Please note that payment methods can take up to 24 hours to update in our system. If you have any further questions contact our customer service team via email, chat, or phone.
Our full sets come with 10 pre-selected freezer crockpot meals that are delivered all at once. We do offer gift boxes with just 5 meals, but we sell them in sets to help keep the cost as low as possible for our customers.